Honey+Harvey Coffee Shop selects Star Ultra White Range
«Honey+Harvey is a modern English coffee shop in Woodbridge, Suffolk offering delicious and inventive handmade food and drink using the very best in local higher welfare artisan products and ingredients. We were included in The Independent»s 50 best coffee shops in the UK in 2013.» Harvey Allen, Co-Founder.
Having used a traditional Windows based touch screen for a number of years, Honey+Harvey was looking for a POS system that not only offered high flexibility and a range of features but also one that could grow with the business and matched the ambiance created by Honey+Harvey. As a result, they approached Edinburgh-based Intelligent Point of Sale Limited (IPOS), a company offering state-of-the-art iPad till systems. Founded in 2012, IPOS is going from strength to strength having secured a number of major contracts across retail and hospitality in collaboration with leading mPOS hardware distributor, DED Limited.
Honey+Harvey now benefits from an iPad till system that provides cloud based reporting and data analytics with up to the second information that can be accessed remotely. Its ease of use is demonstrated by any authorised member of staff being able to add a product, change a price, adjust the layout, etc. Furthermore, on a day-to-day basis items can easily be deleted, promotions/discounts added and saved orders retrieved. A major benefit for the company is the time saved training new members of staff given that 80% can be picked up within a few hours while customers benefit from improved service levels. More information can be included on the bar and kitchen receipt, thus speeding up the ordering process alongside reducing stress for staff at high volume times of the day. In addition, a small footprint results in greater counter space available.
Keen to benefit from a stylish mPOS system, Honey+Harvey has selected Star’s new ultra white TSP654IIE printer, designed to aesthetically match today’s tablet world. The TSP654IIE desktop printer with Ethernet interface, a high speed 300mm/sec receipt printer, offers WiFi printing via Star’s low cost WiFi Power Pack while the TSP654IIBI provides a Bluetooth version. Both models offer a low cost upgradability path for Star’s WebPRNT™ and ProxiPRNT™ cloud printing solutions.
As Harvey Allen, Co-Founder, Honey+Harvey comments, “The system offers amazing flexibility and great value and we have received fantastic customer support from IPOS. As regards the printer, we have been using it for four months and it has not missed a beat while the print quality is far superior to the previous printer we were using. The fact that we can also change the layout of the receipt with the accompanying software is very useful. The printer is a lot quieter and very easy to use. I also like the red light that illuminates when the paper is low.”