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How Restaurants Can Benefit From The Introduction Of Accent POS Hospitality Software

 

Walking into India Quay, an Indian restaurant in Portsmouth serving authentic Indian Cuisine, Star’s Business Development Manager received a warm welcome from the owner Ruman (Ru) Karim. Ru is the end-user of Accent POS by Accent IT Services which provides a complete hospitality management system for Apple™ iOS tablet users who run UK restaurants, cafés, bars and pubs.

Accent IT Services has been a Silver Star VIP Club member since August 2017 when Star’s TSP143IIIU and TSP143III Bluetooth printers were chosen as the supported POS receipt and kitchen order printer. Star’s TSP143III USB unique communication and charge feature via the Apple device’s lightning cable offers a no-fuss setup, reliable connection and the ultra-white casing aesthetically matches Apple tablets.

The purpose of our visit was to understand first-hand how the features of the Accent POS solution along with Star printing hardware benefits hospitality businesses. Blake (Managing Director), James (Marketing Director) and Justin (Business Manager) from Accent POS joined us to oversee proceedings and talk us through some of the latest features.

Seated with a view across the quay side whilst sampling a variety of freshly prepared dishes, Ru explained how Accent POS has benefitted India Quay.

“Other EPOS solutions are just an electronic ordering system. AccentPOS provides a scalable solution with greater insight that allows me to see live statistics and report on how each of my restaurants is performing, regardless of my location”.

Ru also explained that Restaurant Managers who need the flexibility to change the menu to remove a particular dish that has sold out or add specials freshly caught that morning have the power to do so with Accent POS.

“The manager dashboard puts the control in the hands of the manager so menu changes can be performed quickly and easily.”

Seasonality is a factor that affects hospitality venues. The need to scale up or down staff numbers and supplies to deal with an increase in the number of customers can result in a rise in costs for the business but Accent POS customers benefit from features that offer scalability whilst limiting cost.

“Accent POS is fluid. The outside terrace opens in the summer months so the staff can now take orders on the iPad removing the need for them to physically walk handwritten orders to the bar and kitchen. This increased efficiency allows us to cover more orders and welcome more people to experience our food without the need for an additional waitress that older methods would require. That in itself more than covers the costs of putting the Accent POS solution in place.”

So that’s a thumbs up from Ru!

Accent POS is building on its solution to include a new customer facing app that will be available from Early 2019 to help consumers search and discover, book and collect rewards from hospitality venues signed up to Accent POS.

AccentPOS starts from only £149 per month, per establishment, allowing access to all users within the establishment. Compared with many existing solutions which charge per user! For more information about Accent POS by Accent IT Services visit www.AccentPOS.com

Star VIP Club EMEA is a partner programme run by Star Micronics EMEA. For more information visit www.StarVIP.Club