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Founded in the UK, Evexi is a leading digital signage and content management system (CMS) provider delivering connected customer experiences across retail, hospitality, corporate communications, and self-service kiosks.
Originally developed to manage over 2,600 screens for Sky in UK pubs, the platform has evolved into a comprehensive solution for digital signage, retail media networks, interactive retail experiences, and self-service kiosks.
Through integrations such as Nexmosphere sensor technology and its Lift2Inspire and Place2Inspire applications, Evexi connects products, content, and commerce to create engaging, measurable customer journeys.
In partnership with Square Payments, Evexi also offers a PCI-compliant self-service kiosk solution for the quick service restaurant (QSR) market, featuring:
Built on modern web technologies, the platform supports custom applications, third-party integrations, and global deployments through the Evexi Certified Partner Network, enabling brands to manage and enhance the entire customer experience from a single platform.
As Evexi expanded its kiosk offering across multiple markets and regions, it required a proven printing partner capable of delivering:
– Reliable operation in demanding self-service environments
– Global availability and support
– Easy integration with its kiosk platform
– Scalable options to support different kiosk formats and footprints
– Consistent performance across retail, hospitality and ticketing applications
Given the critical role printed receipts, tickets and customer information play in self-service transactions, printer reliability was essential to maintaining customer satisfaction and operational efficiency.
The Solution – Star Micronics mC-Print3
To support its kiosk deployments, Evexi integrated the Star Micronics mC-Print3 thermal printer into its platform.
The mC-Print3 is a versatile thermal printer ideal for POS, kitchen, and self-service kiosk applications. Its compact design makes it easy to integrate into kiosks where space is limited, while fast print speeds, reliable performance, and flexible connectivity options ensure a smooth customer experience. With support for cloud-based printing and easy integration with modern systems, the mC-Print3 is particularly well suited to kiosk environments where speed, efficiency, and dependability are essential.
The integration process proved straightforward thanks to Star’s comprehensive documentation and responsive technical support team.
As kiosk requirements continue to evolve, Evexi has also benefited from Star’s ongoing partnership approach and support in enabling additional printer options across the Star portfolio, ensuring flexibility for future deployments and changing customer requirements.
Operational Benefits
The collaboration between Evexi and Star Micronics has delivered significant benefits for both Evexi and its customers.
With seamless integration and proven reliability, Star printers have become the preferred printing solution not only for QSR receipts but also across a wide range of ticketing and information-printing projects delivered through the Evexi platform.
Key benefits include:
– Reliable, consistent printing performance
– Cost-effective deployment across multiple applications
– Reduced operational disruption
– Enhanced customer confidence
– Global support and product availability
– Improved perception of both the kiosk solution and the Evexi brand
Customer feedback regarding the Star printer integration has been overwhelmingly positive, with many customers adopting Star printers across additional projects once they experience their performance and reliability.
Customer Success
One example of the success achieved through the partnership can be seen at Hog & Hedge, where the transition to an Evexi and Square-powered kiosk solution supported by Star Micronics printers has transformed daily operations.
After experiencing ongoing reliability challenges with a previous kiosk platform, the business required a solution capable of delivering uninterrupted service and reducing operational distractions.
By implementing Evexi’s kiosk platform alongside Star Micronics printing technology, the business has achieved exceptional performance and reliability.
What Evexi Says
“Star Micronics was the obvious choice for us to partner with. Their global footprint, extensive experience and proven reliability is what our clients seek. They have been wonderful to work with.”
Andrew Broster, CEO, Evexi
What the Customer Says
“Previously we had a kiosk solution that ultimately proved to be very unreliable. The software as well as the printer was a constant source of distraction and time lost. Since moving to Evexi and Square we have had 100% operational uptime. The Microtouch kiosk and Star Micronics printers have operated flawlessly too.”
James Pollock, Owner, Hog & Hedge
Looking Ahead
As demand for self-service continues to grow, Evexi remains focused on delivering innovative, connected solutions that bridge physical and digital customer journeys. With Star Micronics providing reliable, globally supported printing technology, the partnership continues to help businesses deploy scalable, engaging and dependable kiosk solutions across the world.
We are pleased to have Evexi join us this year for Hospitality Tech Expo at the Excel, you can find us on stand HT612.
Need product support or help with integration? Contact the Star team today and they will be happy to help!
