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Fusion My Business is an all-in-one commerce and operations platform designed for hospitality, retail and service businesses. It provides an integrated ecosystem covering Point of Sale (POS), payments, online ordering, kiosk, kitchen display systems (KDS), back-office management and business intelligence. The unified platform connects front-of-house, kitchen, payments and back-office operations into a single workflow.
While its core markets are the UK and Ireland, the company also operates in Europe and the Middle East, serving a range of businesses including restaurants and cafés, Cloud kitchens, takeaway and QSR, retail stores as well as bakeries and specialty food outlets.
“Our mission is to help small and mid-sized businesses operate more efficiently, reduce operational friction and scale confidently using modern, cloud-based technology,” comments Chakkaravarthi Selvam, Virtual Executive Assistant, Fusion my Business.
The company has integrated a range of printers from Star Micronics as part of its hardware ecosystem to support reliable, high-performance printing of linerless labels, die-cut labels, continuous labels as well as receipts. Offering high-resolution 300 dpi label printing, barcode and QR code printing, kitchen order labels, takeaway and delivery parcel labels, product, shelf and price labels as well as allergy and special instruction labels, Fusion my Business provides a comprehensive range of labelling solutions.
According to Chakkaravarthi Selvam: “The integration of Star products was straightforward and efficient, thanks to well-documented SDKs and APIs, reliable driver support across platforms, consistent printing performance and easy configuration within our POS environment. Overall, the support experience was smooth while Star’s documentation and hardware reliability has helped us accelerate deployment across client environments.”
The latest model to be integrated is the Star mC-Label2 printer. As stated by Fusion my Business, this printer has proved to be particularly beneficial thanks to its flexibility, print quality and compact design.
For order and label printing, the multi-media mC-Label2 printer offers two distinct models; an entry-level model with tear bar for printing traditional liner backed die cut labels and a multifunctional model which features an auto cutter for printing traditional pre-formatted die cut labels, high adhesive permanent and semi-permanent linerless labels as well as receipts.
The compact mC-Label2 printer is ideal where space is limited and thanks to its IP22-rated design the printer can be used safely in a variety of environments. At less than 10cm wide and with a unique front-loading design for easy paper loading, the mC-Label2 fits neatly on or under the counter, on a shelf or where workspace is limited.
Despite its compact size, the printer can accommodate high-capacity media rolls up to 102mm in diameter, reducing the frequency of paper roll changes. Paper width is fully adjustable from 25mm to 60mm, while the high-resolution 300dpi print head ensures small format text, barcodes and graphics are clear and legible, even in paper saving mode.
As Chakkaravarthi Selvam adds: “Star printers, especially the mC-Label2, play a critical role in improving operational clarity and speed on a daily basis, which is particularly impactful for high-volume kitchens and delivery-focused businesses. Our customers have experienced clear operational improvements with Star hardware.”
With a reduced reliance on handwritten notes, clear and legible kitchen labels as well as faster order preparation and turnaround times have resulted in improved staff efficiency during peak hours as well as enhanced customer service. Businesses further benefit from greater coordination between front-of-house and kitchen teams along with professional and consistent brand presentation of orders and products.
“Cloud kitchens have reported noticeably fewer delivery errors after switching from handwritten notes to printed labels while retail and bakery clients have improved shelf organisation and pricing accuracy using barcode and product labels. Multi-brand kitchens have found label printing essential for managing parallel orders efficiently”, explains Chakkaravarthi Selvam.
As one satisfied Fusion my Business customer concludes: “Printed labels have helped our staff stay organised during rush hours. It’s a small change with a big impact,” Café Manager, London.
Need product support or help with integration? Contact the Star team today and they will be happy to help!