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McLernons has a long and proud history of serving community pharmacies on the island of Ireland – a history that dates back over a century and spans five generations. Since its first deployment of community pharmacy IT in 1982 it has continued to bring the very latest technology into the dispensary and front of shop to support its customers and meet all the requirements of a modern-day pharmacy.
The company prides itself on its business-critical dispensing, retail and head office software which are complemented by its mobile applications, managed IT security services and hardware supply and support. As a result, McLernons is an entire IT solutions partner for the community pharmacy sector.
Recently, McLernons had a requirement to source hardware for scanning thousands of prescriptions processed daily in 400 pharmacies across Northern Ireland. The rollout amounted to over 1000 units. The company required a scanner that would seamlessly integrate into its dispensing software solution whilst offering a very high level of reliability, given its intended use.
As Marc McGaughey, Technical Business Unit Manager at McLernons, explains: “After some discussions with Star, we identified the device we thought was best suited to our customer’s needs which was the Star BSD-40U. There is always a concern when deploying new hardware for business-critical use, but the initial discussions and support from Star helped alleviate these. The ease of configuration was a big positive and the scanners proved to be very efficient and responsive in comparison to other products.”
“Undoubtedly the biggest positive was revealed post deployment – a failure rate of 0 from 1000+ units! The feedback from our own engineers and customers alike is testament to the quality of the product. Various reports from customers praising the responsiveness of scans and the scanner’s ability to pick up spoiled barcodes was particularly pleasing”, adds Marc McGaughey.
The BSD-40U is a high quality 1D / 2D desktop barcode scanner, with exceptional motion tolerance and broad field of view. Its high-powered CPU and a high-resolution image sensor make it adept at reading 1D and 2D barcodes on various surfaces, including paper, uneven media and digital screens. The superior IP52-rated design and 1.2m drop resistance ensures long-lasting reliability, while the scanner is universally compatible with iOS, Android and Windows systems, allowing it to be seamlessly integrated with Star’s POS and label printers.
For front of store, McLernons has integrated the TSP143IIU+ POS receipt printer from Star’s established TSP100 series which offers software-driven thermal POS receipt printers and an immediate plug and play application.
Designed for traditional fixed POS applications, the TSP143IIU+ with USB interface further benefits from Star’s futurePRNT™ value-added software with McLernons taking advantage of its futurePRNT logo and installation tools. The latter has allowed the company to easily install high volume custom setups. Boasting a 4-year warranty including print head and cutter as standard, the TSP143IIU+ offers unrivalled reliability and versatility.
“The collaboration between McLernons and Star has proven to be very successful. Right through the supply chain to technical support and aftercare has been faultless and we look forward to working with the Star team again in the near future”, concludes Marc McGaughey.
400 Community Pharmacies
1000+ Star BSD40U scanner units installed
iOS, Android and Windows compatibility
Star TSP100IIU+ POS Printers
McLernons Full service IT Solutions
Prescription Scanning and Fixed EPOS Printers
Need product support or help with integration? Contact the Star team today and they will be happy to help!