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Marston’s upgrades its EPOS hardware

In 2016 Marston’s embarked on the upgrade of its centrally managed estate from its existing software solution to a brand new, cutting edge system. This upgrade highlighted the need to invest in a new network and power infrastructure in preparation for the subsequent EPOS implementation.  Following a successful pilot in 2017, Marston’s chose Flooid’s Beanstore EPOS solution. This system was supported by the introduction of new EPOS hardware including the new Flytech PoS 350 Tills, Tablets, Worldpay PEDS and Star printers.

Due to the size of the Marston’s estate and the variety of environments these solutions had to be installed into, it became one of the most ambitious and extensive projects undertaken by IT specialists Celestra.  The rollout began in February 2018 with the estate being split between Table Service sites which included a portable tablet, PED and printer solution and Call Order sites which consisted of the standalone POS 350 tills, a more traditional pub set up.

Most recently, the system has supported Marston’s portable POS solution (table service tablets and peripherals) incorporating the Star SM-L200 mobile printer.  This allows for contactless service during the current pandemic in line with government restrictions placed on the hospitality industry.

The versatile SM-L200 benefits from BLE (Bluetooth Low Energy) and can connect to multiple Apple devices, as well as Android and Windows devices. The printer has been specifically designed for the mPOS market and connects without using PIN codes or traditional pairing methods. With a compact design, convenient USB charging and 13 hours of battery life, automatic sleep mode, LCD display and 1.2m drop test capability, the SM-L200 provides a reliable, low cost printing solution for hospitality venues.

The extensive upgrade delivers a much quicker service platform for Marston’s, resulting in shorter queues and higher customer satisfaction.  Furthermore, it enables the team at Marston’s to ensure more accurate and timely orders while benefitting from improved all-round connectivity.