Consolidate in-store and online hospitality orders to one centralised printer with Naxtech

Located in the heart of London, Aleppo Grill provides authentic Mediterranean cuisine with typical Syrian and Lebanese food prepared using only the finest imported ingredients. From a range of dishes including snacks, skewered meats, marinated sea foods to an assortment of desserts and fresh salads, Aleppo Grill offers customers a wide variety of Syrian and Lebanese dishes.

When it came to selecting a POS system that could handle a busy restaurant environment where orders are taken in-store via a tablet, online and from a mobile, Aleppo Grill chose the Star TSP143III LAN printer and AnyPrint software from Naxtech.

Designed to work with today’s market leading operating systems including Android, iOS, Linux, Mac OS and Windows, Star’s TSP143III LAN offers an entry-level Ethernet printer with a LAN cable and ‘virtual’ Serial Port. Featuring a print speed of 250mm/second, a guillotine auto cutter (MCBF 2 million cuts) as well as thin paper capability, the printer provides benefits for the environment and reduced operating costs for the restaurateur. The cost-effective solution includes the convenience of an internal power supply along with a vertical mount kit in the box.

Restaurateurs can also take advantage of the futurePRNT™ software tools available with the entire TSP100 Series from Star. This free-of-charge value added software enables users to create branded and motivating receipts to inspire customers with futurePRNT’s Receipt Redesign tools as well as benefit from power and paper saving features.

With AnyPrint software from Naxtech installed on a Window-based POS system, Aleppo Grill is able to receive orders directly from customers online, from a mobile and in-store via a tablet. The beauty of the solution is that receipts can be in any language and as the printer can be used for both in-store receipting and online order printing this is a cost effective solution as Moaz, restaurant owner at Aleppo Grill, explains:

“We can now receive orders directly from our customers online, or from their mobile phone, and even in-store where customers use a tablet to place orders without queuing or waiting to talk to a member of staff. All orders, regardless of where they come from automatically print on our Star printer which we use with our POS system.”

He adds: “With and the Star printer we have not had to buy additional hardware or more printers for receiving orders. The existing Star printer can be used for all online, mobile, in-store/self-service ordering. And the setup is super simple too. However, the most important thing is that with our own online ordering system we do not have any on-going fees, subscriptions or have to pay commissions to online ordering sites. We keep more of the money we make, about 15-30% more, and that’s very important.”

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