Why the mPOP can help your salon run efficiently
Due to Covid-19 and the lockdown restrictions, salons have only just re-opened with strict hygiene and social distancing rules to abide by. This means your salon will need to have a POS and operating system that can book appointments, take payments and print receipts seamlessly and efficiently to ensure customers are not kept waiting outside the salon for too long.
Due to salons being closed because of Covid-19, many are facing a large influx of customers who have not been able to visit their hairdresser or beautician in four or more months. In normal circumstances, a salon is a busy environment with clients waiting to pay, book appointments or be checked in. This is especially true if your salon offers more than one type of service, e.g. hair as well as beauty. However, due to social distancing rules appointments need to be well organised as customers cannot wait inside the salon and the time customers spend paying needs to be cut down. This is why it is so important to have a point of sale system that won’t let you down and will keep the salon running at its full potential. The Star mPOP is a combined cash drawer and receipt printer, making it a modern day alternative to a separate cash register and EPOS system. This system makes the customer checkout process smooth and timely, which is crucial in a busy salon environment; customers don’t like to be kept waiting when being checked in, booking appointments or paying for a service. It will also help to cut down the time customers spend waiting outside the salon.
In the beauty industry, appearance and the way your salon is presented to clients matters. Measuring 10cm by 30cm the mPOP’s compact, sleek and stylish design means that it fits in a sophisticated salon environment perfectly, thanks to its under desk option and cable routing. Messy cables can be tucked away neatly out of sight, keeping your till area neat, tidy and presentable for clients. The mPOP comes in two elegant colourways, black and white with a glossy finish, which can be easily wiped down allowing it to be sanitised after every use. It is compatible with Android, Apple iOS, Linux and Windows devices, as well as having Bluetooth connectivity.
Keeping Things Running Smoothly Post Lockdown
Having a user friendly system in which bookings can be made, rescheduled and cancelled, client information held, automatic reminders sent out and a clear timetable to avoid double booking is key for any busy salon. This is especially important in the current climate given there are many more customers to book in, whilst abiding by social distancing rules and making sure there are not too many clients in the salon at one time. Additionally, offering online bookings for clients will help to cut down the time spent on the phone to customers and to keep things moving efficiently. Star works with a number of software partners whose programmes are designed especially for salons.
Failing to rebook clients is one mistake salons may make and it’s easy to see why. Often salon receptions are very busy, constantly checking clients in and out, taking payments, answering the phone and helping clients with queries. It can be easy to take a payment and forget to ask if the client would like to book again. It’s important that once a client has received a service and is at the till to pay, they are given the option to rebook. A speedy system with the Star mPOP will make this far simpler for both the client and the receptionist with a seamless transaction while ensuring the client doesn’t leave the salon without making another appointment.
Enhance your Branding
Make your receipts stand out by personalising them with messages, promotions and graphics. The Star mPOP features the option to add personalised text to your receipt. This offers salons the opportunity to add discounts and vouchers to receipts and, alternatively, provides the chance to create a lasting friendly impression, such as “Thank you, we hope you enjoyed your visit today”. This is also a good way of letting customers know about different services the salon offers, such as online booking. Adding images or a company logo is a way of creating strong branding for your salon and also makes receipts look more polished and professional.
The mPOP also comes with Star’s free Digital Receipting Service, ideal for customers who would like to receive a digital receipt. The Star All Receipts app means customers can just scan the QR code on the bottom of their receipt and it is stored in the app. The customer does not have to provide their details and therefore does not have to worry about any contact details being used for email marketing purposes. Receipts can be filed by date, which is useful if the client wants to see the treatment they had and when. Additionally, on the reverse of the receipt, the salon can add terms and conditions, offers or promotions.
The mPOP comes with many accessories that can enhance the way your salon uses the Star mPOP. The Vesa mounting bracket and under counter bracket are space-saving additions that mean you can place the mPOP underneath a counter even if there is no table to place it on. The 2D scanner is perfect for salons selling beauty products as the barcode scanner can read almost all barcodes and is available in a handheld or hands free mode. Additionally, the iOS cable can charge the iPad and can be plugged into the mPOP, so your tablet will stay charged throughout the day.
The Star mPOP, combined with the right software for your salon, can help the business to run smoothly and effortlessly whilst helping to solve the problems salons face on a daily basis and improving the overall point of sale experience for both the client and staff. For more information visit: www.mPOP.com